THE BEVERLY HOTEL RULES AND POLICIES
Guest Verification Form
A welcome message with a Guest verification form link will be sent upon reservation. This is required to be completed before check-in date. The form will require our guests to upload the front and back of a valid ID such as Passport, Driver's License, etc., to verify our guests. The ID's are stored only until guests check-out and will be deleted automatically. For errors uploading the ID due to large formats, please contact us directly.
Cancellation Policy
Guests can cancel up to 14 days before arrival and receive their deposit but a processing fee of $75 will be charged. Deposits will not be refunded if the reservation is canceled within 14 days before arrival. You are always welcome to send a friend or family member in your place. Please note, if a change of guest is made, we must be made aware of who will be staying in your place. If a guest does not arrive on their check in date, they will still be charged.
If any change of dates (including shortening a reservation) is requested within 14 days*, regardless of the reason, a one-time change is permitted, subject to availability and minimum stay restrictions. There is a $75 fee for this change and your deposit becomes non-refundable. After check-in, a shortened stay will remain charged in full per the original reservation.
Rates
Rates as shown or quoted over the phone are based on per night standard room occupancy and are subject to the 5.7% Massachusetts Lodging Tax, 6% Local Tax. Availability and rates for specific dates can be viewed by clicking on the “Book Now” link. Please note that your room will be deemed as reserved once payment is received.
Deposit
A deposit equal to 50% of your reservation is required to guarantee reservations. The balance is due on arrival. Payment can be made with check, Visa, MasterCard, American Express, or Discover. Cash is not accepted. A hold of $150, will be placed on the card on file for any incidentals. This hold will be released 48 hours after checkout pending any damages or violations.
Accessibility
We are committed to accommodating the needs of all our guests to the best of our ability, and we strive to provide visitors with as accessible a lodging experience as possible. Our property may not be accessible to all, or may present challenges in providing easy and independent access.
Before booking a reservation, please note that there are stairs required to enter some of the rooms. There is no elevator on property (though we do have ground-level rooms) and our guest rooms do not meet ADA accessibility requirements due to the historic nature of the property.
Check-in and Check-out times
Check-in begins at 4:00 pm unless prior arrangements have been made. Check-out time is 11:00 am. Prior to guest arrival, guests will receive a code to access their electronic door lock, in addition to directions on where to park and where your room is located. Detailed directional signage is also available to assist guests while they are on-premises. Should you need assistance during your check-in process, please contact us.
We are a Smoke-Free Hotel
The Beverly is a 100% non-smoking property. A $250.00 cleaning surcharge will be imposed on any room where guests have smoked with disregard for our policy.
Quite Hours
Quiet hours are 10 pm to 8 am. We are a family-friendly hotel and quiet hours are strictly enforced. Any quiet hour violations will result in a $100 fine per incident.
Guest Responsibility
While accidents do happen, guests will be financially responsible for damage due to gross negligence.
Alcohol Policy
While we do not sell alcohol on the premises, guests must be 21 years of age or older to consume alcohol. We ask everyone to drink responsibly and be considerate of others around them.
Pets and Service Animals
This is a pet-free hotel. We do, however, accept service animals under the following restrictions:
Guests bringing a service animal are required to inform The Beverly prior to your stay.
Dogs must never be left in a guest room alone and are permitted only on our porches and exterior common areas of the hotel, and are required to remain on a leash.
While we love our pets, not all of our guests feel the same way. For this reason, pets are never permitted in interior public spaces, as some of our guests may have severe allergies.
As a condition of reserving a room at our hotel, you agree to pay a $250.00 fee if any animals are found in rooms that were not pre-approved by The Beverly, or if your animal causes stains or damage to a room.